The EPrints team is committed to working closely with clients to develop tailor-made repositories that fulfil their exact requirements, and we are proud to be supporting EPrints installations throughout the world.

You can contact us: [email protected]

Please note that this email address should only be used for sales enquiries. All technical queries should be directed to our community tech list, which we encourage you to subscribe to via the software page (archives are also available).
This is a free community list where questions are answered on an ad hoc basis by anyone subscribed who might know the answer; no guarantees are made. For paid support, packages are available from the services team.

Professional Digital Repository Solutions

We offer a complete range of services to support EPrints, including hosting, training and consultancy.

Why use EPrints Services?

• Ten years of international experience in repository development and deployment
• Service provided by the same team that develops EPrints
• Fast and efficient service
• Clear choice of service options
• Minimizes impact on staffing resources
• Sustainability of ongoing support capability
• Based at a leading research institution recognised for leadership in Open Access

Types of Service Offered

We can help you by:

• Hosting and maintaining your repository
• Customising the repository to your specifications
• Importing your legacy data
• Providing ongoing technical support
• Providing customised training for repository managers and IT personnel
• Advising on policy development
• Assisting with advocacy and promotion
• Providing expert project management from project proposal to product launch

Click here to see the packages and make an enquiry.

Frequently Asked Questions

• What is EPrints Services?
• What will we get when we sign up to EPrints Services?
• Is EPrints Services built on EPrints software?
• Why shouldn’t I just set up my own repository using the EPrints Open Source software?
• Is EPrints Services like Open Repository and Digital Commons?
• How long does it take EPrints Services to set up a repository?
• What is required by the client to set up a repository?
• If my institute signs up for EPrints Services how much control will I have over the look and functionality of the repository?
• What support do you offer?
• Do you offer any training material?
• In case of a problem whom do we contact?
• Will I ever get any service updates?
• How secure and reliable are the repository services you offer?

Testimonials & Case Studies

The Open University, UK“Support provided by the EPrints Services team was invaluable as they were able to understand our individual requirements as an institution…
has helped us move the institutional repository project forward swiftly, efficiently and successfully.” See Open University Online.Bournemouth University, UK“EPrints (Services) have been very helpful in setting up and configuring the repository and loading data for us; speed of response has been
phenomenal; customisation of material types and metadata has been undertaken very swiftly. I wish that other software providers and hosts were as
good to deal with. I have no hesitation in recommending EPrints as software or the hosting service.” See Bournemouth University Research Online.Novartis, SwitzerlandNovartis is one of the world’s largest pharmaceutical companies. Their decision to adopt an open access policy with regard to their in-house research, and the rationale for choosing EPrints Services to develop their repository is given in the Open Repositories 2008 paper “Open Access to Knowledge@ Novartis“.